Our website uses cookies to distinguish you from other users of our website. This helps us provide you
with a good experience when you browse our website and allows us to improve our site. A cookie is a
small file of letters and numbers that we store on your browser or the hard drive of your device if you
agree. Cookies collect information that is transferred to your computer’s hard drive.
We process your personal data responsibly, in accordance with applicable Swiss and European Union
laws and in accordance with this Cookies Policy.
About Cookies
Cookies are small text files stored on your device (computer, mobile phone, tablet) when you visit a
website. They allow us to remember your preferences, maintain secure sessions, and understand how
the Website performs.
At Krabiq AG our priority is to provide a smooth experience for you while using our website, therefore
rather than regularly asking for your consent as you move around our website, we have removed the
majority of non-essential cookies from our website.
Types of Cookies We Use
Krabiq AG website uses both first-party cookies (set by us) and third-party cookies (set by service
providers we work with).
i. Essential Cookies
These cookies are essential for the proper operation of the Website and platform. They support secure
authentication, session handling, navigation, and help us to prevent unauthorized access, identify
potential fraud, and enhance the safety of user accounts. In the absence of these cookies, certain parts
of the Website may not function as intended.
ii. Functional Cookies
Functional cookies help us remember your preferences, such as language settings, region, login
choices, and user interface personalization. These cookies improve convenience and enhance user
experience but are not strictly required for the Website to operate.
iii. Analytics and Performance Cookies
These cookies collect information about how users interact with our Website, such as which pages are
visited most often, time spent on each page, device types, and error reports. The purpose is to improve
the Website’s performance, identify usability issues, and enhance future developments.
Website may use certain technologies to help manage online advertising (Google Analytics Advertising
Features) and for general website reporting and improvement (Google Analytics). These technologies
manage only anonymised information which does not allow to identify you personally.
Basis for Using Cookies
Cookies serve important purposes that support the functionality and security of our platform. They
help us:
1. Maintain a secure and authenticated session when you log in
1. Enable reliable exchange, withdrawal, and account operations
1. Understand how our Website is used and where improvements are needed
1. Troubleshoot technical issues
1. Detect suspicious behavior or unauthorized access attempts
1. Remember your preferences for future visits
We aim to use cookies responsibly and limit them to what is necessary for a safe and efficient user
experience.
How You can Manage Cookies?
You may control or restrict the use of cookies through the following methods:
1. Adjusting the cookie preferences available on our Website
1. Modifying your browser’s privacy or security settings
1. Deleting stored cookies and clearing your browser history/cache
1. Activating privacy, anti-tracking, or similar protective features on your device
Cookies Retention Period
i. Session cookies
These cookies are temporary and are automatically deleted once you close your browser. They are
used to ensure the proper technical functioning of the Website during a single browsing session.
ii. Persistent cookies
These cookies remain stored on your device for a predefined period or until you manually delete them.
They enable us to recognize your device and preferences upon subsequent visits.
Please note that any personal data collected through cookies is retained only for as long as necessary
to fulfill its intended purpose and in accordance with applicable Swiss data protection legislation,
including the Swiss Federal Act on Data Protection (FADP). Data is deleted or anonymised once it is no
longer required or when statutory retention obligations expire.
Information for persons Subject to the EU GDPR
For individuals residing in the European Union, we comply with applicable EU data protection
legislation. In this section, the term Personal Data has the meaning assigned to it under the General
Data Protection Regulation (GDPR).
Where the GDPR applies, we process Personal Data on one or more of the following legal bases:
i. Compliance with Legal Obligations
We process Personal Data where necessary to meet our legal and regulatory duties. This includes
compliance with applicable laws and supervisory requirements, such as know-your-customer (KYC)
obligations under anti-money laundering and counter-terrorist financing regulations, financial crime
prevention measures, sanctions screening, suspicious activity reporting, responding to lawful requests
from public authorities, conducting customer due diligence, carrying out audits and risk assessments,
preparing tax documentation, fulfilling statutory record-keeping requirements, and establishing,
exercising, or defending legal claims.
ii. Performance of a Contract
We process Personal Data where it is necessary to perform our contractual obligations under our
Terms of Service. This includes providing access to our Services, delivering customer support,
administering user accounts, and maintaining, improving, and optimizing the functionality of our
Website and platform.
iii. Consent
In certain circumstances, we rely on your consent to process Personal Data, including for the provision
and marketing of our Services. You may withdraw your consent at any time. Withdrawal does not affect
the lawfulness of processing carried out prior to such withdrawal.
iv. Legitimate Interests
We may process Personal Data where it is necessary for our legitimate interests, provided that such
interests are not overridden by your fundamental rights and freedoms. These interests may include
monitoring and analyzing usage of the Website, preventing fraud, ensuring network and information
security, conducting automated and manual security checks, engaging in direct marketing activities,
and safeguarding our legal rights. When relying on this legal basis, we carefully assess and balance our
interests against your data protection rights.
